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Privacy Policy – Carlos Stone Pro

Effective Date: 03.20.2026

Carlos Stone Pro (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.

This Privacy Policy applies to all visitors and users of our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number

This information is collected when you:

  • Submit a contact or quote request
  • Request product or service information
  • Communicate with us via forms or other channels

We may also automatically collect certain non-personal information, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services or quotes
  • Communicate with you regarding your requests
  • Improve our website, services, and user experience
  • Analyze website performance and marketing effectiveness
  • Follow up on business opportunities

We do not sell or rent your personal information.

3. Legal Basis for Processing (GDPR Notice)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Your consent (when you submit information)
  • Our legitimate business interest in responding to inquiries and providing services

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

These may include tools such as:

  • HubSpot (forms, analytics, tracking)
  • Google Analytics
  • YouTube
  • Advertising services from Meta

These tools may collect information such as browsing behavior, device details, and interaction with our website.

You can manage or disable cookies through your browser settings.

5. How We Share Information

We may share your information only when necessary for legitimate business purposes, including:

  • Responding to your inquiries
  • Providing requested services or product information
  • Coordinating with trusted partners or suppliers (such as stone providers) to fulfill your request

We do not sell personal information and do not share it for monetary gain.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When no longer needed, your information is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location (including California and the European Union), you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Opt out of receiving communications

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services and Links

Our website may contain links to third-party websites or embedded content. These third parties operate independently and have their own privacy policies.

We are not responsible for their content or data practices.

10. Business Relationship Disclosure

Carlos Stone Pro is an authorized sales representative of ST Stones. While we may present, promote, or facilitate access to products supplied by ST Stones, all personal information collected through this website is collected, managed, and controlled solely by Carlos Stone Pro.

Any information you provide through this website is used exclusively for communication, customer service, and to assist in fulfilling your request. Information may be shared with ST Stones only when necessary to process inquiries, provide product details, or support your project requirements.

11. Children’s Privacy

This website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Carlos Stone Pro
South Florida, United States
Email: carlos@carlosstonepro.com

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